Clarivo vs Interakt: WhatsApp Automation Comparison
At a Glance
| Clarivo | Interakt | |
|---|---|---|
| Starting price | $79/month flat | $69/month + AI add-on |
| AI included | Yes | No (~$115 extra) |
| Setup | 10 minutes (QR code) | 1 hour (API migration) |
| Keep existing number | Yes | No |
| Per-message fees | No | Yes |
| Best for | Global businesses | India/Shopify focus |
Pick Interakt If…
- You're based in India/Southeast Asia (local pricing in INR)
- You run a Shopify store (deep integration, abandoned cart)
- You need RCS fallback for failed WhatsApp messages
- Regional support and compliance matter
- ₹ pricing and local payment options help your business
- You already have a WhatsApp API number set up
Pick Clarivo If…
- You want flat pricing without AI add-on costs
- You need AI automation included (not $115 extra)
- You prefer keeping your existing WhatsApp number
- You're outside India and want global support
- Voice message handling matters for your customers
- You want predictable costs as you scale
Use-Case Comparisons
For a Store on Shopify
Interakt wins. Native Shopify integration offers automated abandoned cart recovery, order confirmations, and catalog sync. Clarivo handles customer service conversations but lacks deep e-commerce automation.
Winner: Interakt (Shopify-specific features)
For a Business Needing AI Automation
Clarivo wins. Interakt charges ~$115/month extra for Haptik AI. Clarivo includes AI Agent on all plans. At typical usage, Interakt costs ~$224 ($69 base + $115 AI + message fees) vs. Clarivo's $79 flat.
Winner: Clarivo (AI included, lower total cost)
For a Business in India
Interakt wins. Local pricing (₹6,897/quarter), INR support, regional compliance, and Jio Haptik backing. Clarivo works in India but lacks local optimizations.
Winner: Interakt (India-specific benefits)
Pricing Reality Check
Scenario: 2,000 messages/month with AI automation
| Cost | Clarivo | Interakt |
|---|---|---|
| Base plan | $79 (Pro) | $69 (Starter) |
| AI features | $0 (included) | $115 (Haptik add-on) |
| Per-message fees | $0 (flat rate) | ~$40 (estimated) |
| Monthly total | $79 | ~$224 |
Interakt costs vary by message type. Marketing ~₹1.09, Utility ~₹0.145 (India rates).
Sources: clarivo.io/pricing, interakt.shop/pricing
Limitations & Tradeoffs
Clarivo Limitations
- No RCS fallback (Interakt offers this for failed messages)
- No deep Shopify integration
- No India-specific pricing/support
- WhatsApp-only (no Instagram automation)
- Newer platform with smaller customer base
Interakt Limitations
- AI costs extra (~$115/month via Haptik)
- Requires WhatsApp API migration (lose chat history)
- Per-conversation fees create unpredictable costs
- India-centric support may not suit global businesses
- Quarterly billing (not monthly)
Feature Comparison
| Feature | Clarivo | Interakt |
|---|---|---|
| WhatsApp connection | QR code (existing number) | API (new number required) |
| Setup time | ~10 minutes | ~1 hour |
| Starting price | $79/month | $69/month |
| AI Agent | Included | $115 add-on |
| Per-message fees | None | Yes (Meta + markup) |
| Keep existing number | Yes | No |
| Shopify integration | No | Deep native |
| RCS fallback | No | Yes |
| Voice messages | Transcribe + reply | No |
| Region focus | Global | India/SEA |
| Customer base | Growing | 50,000+ |
| Free trial | 7 days | 14 days |
Sources: clarivo.io, interakt.shop
FAQ
Q: Is Interakt really cheaper at $69 vs. Clarivo's $79?
A: Only base price. Add AI ($115) and message fees (~$40), and Interakt costs ~$224 vs. Clarivo's $79. Interakt is cheaper only if you don't need AI and send very few messages.
Q: Can I use Clarivo for Shopify?
A: Clarivo handles customer inquiries and sales. For automated abandoned cart recovery and order updates, Interakt's Shopify integration works better.
Q: Does Clarivo work in India?
A: Yes, but Interakt offers India-specific benefits: INR pricing, local support, regional compliance. If you're India-based, Interakt may offer better local experience.
Q: Which AI is better — Clarivo or Interakt's Haptik?
A: Both handle automated conversations. Interakt's Haptik may have broader chatbot capabilities. Clarivo focuses on sales-specific AI (lead qualification, objection handling). Clarivo includes AI; Interakt charges extra.
Q: Can I switch from Interakt to Clarivo without losing customers?
A: Interakt uses WhatsApp API; Clarivo uses QR code to regular WhatsApp. Different number types. You would need to migrate customers to a new number or run both during transition.
Sources
[1] Clarivo pricing
[2] Interakt pricing
[3] Interakt AI add-on info
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