Clarivo is built for the way customers actually use WhatsApp: voice notes, accents, mid-sentence language switches, background noise, and natural human messiness. It listens, understands the intent, extracts the structured data your business needs, and replies or escalates accordingly.
In WhatsApp-first markets, customers don't type — they talk. They send voice notes describing what they need, switch between languages mid-sentence, and use local dialects and slang. Most businesses respond in one of three broken ways: ignore the voice note (lose the customer), reply "can you write that?" (insult the customer), or have an exhausted operator listen, transcribe, and act manually (expensive and slow). Generic transcription tools don't help — they convert audio to text but miss the intent, context, and structured data your business needs to act.
Clarivo is fundamentally different. It listens to voice notes in any language — Arabic, Spanish, French, Portuguese, English, Hindi, mixed-language messages, regional dialects, even Darija, Khaliji Arabic, Brazilian Portuguese, Castilian Spanish — understands what the customer wants (book an appointment, place an order, ask for a quote, complain about a delivery), and extracts the structured data your business needs (date, time, address, items, urgency, contact info). Then it acts: replies in the same language with a natural voice, captures the structured order or lead in your CRM, or escalates to your team with full context.
This matters because voice is winning. In WhatsApp-first markets across LATAM, MENA, Africa, India, and Southeast Asia, 30–60% of customer messages are voice notes — and that share keeps growing. Businesses still operating with text-only AI agents or human-only inboxes are bleeding leads and customers who simply prefer to talk. Clarivo turns voice into your competitive advantage: every voice note becomes a structured business event in seconds, in any language, around the clock.
30–60%
Of WhatsApp messages in LATAM, MENA, and Africa are voice notes
<5 seconds
From voice note to structured action (lead, order, appointment)
95%+
Accuracy across regional dialects and mixed-language messages
After setup
Clarivo doesn't just transcribe — it understands WhatsApp voice messages in any language or accent and turns them into structured leads, orders, appointments, and support tickets. Built for businesses where customers prefer voice.
Teams avoid long voice notes because they take 30+ seconds to listen, transcribe, and act on each one.
Critical lead, order, and appointment details stay locked inside audio that nobody has time to play.
Your Business
online
I sent a voice note with the address and what I need. Can you confirm you got it?
10:23Yes, I can help. To prepare this properly, please share Spoken intent (book, buy, ask, complain), Service, product, or topic mentioned, Date, time, address, and contact details.
10:23Got it — I captured everything from your voice note. Your team will follow up shortly.
10:24How Clarivo helps
Listens to incoming WhatsApp voice notes in real time, in any language, accent, or dialect.
Understands the customer's intent (book, order, quote, support, complaint) and the structured details (date, time, address, items, urgency).
Replies naturally in the same language and tone — or with a voice reply that matches your brand.
Pushes structured outputs (leads, orders, appointments, support tickets) to your CRM, e-commerce, booking, or helpdesk system.
Escalates ambiguous or high-stakes voice notes to your team with a clean summary, the structured fields, and a one-click playback link.
Details captured automatically
Built for voice notes, accents, and mixed-language messages
Voice is the conversation. Customers describe what they want better in voice than text — emotion, nuance, urgency. Clarivo doesn't just transcribe; it understands the voice and turns it into structured business action: a confirmed appointment, a captured lead, a placed order, a handled complaint. It's the missing layer between WhatsApp voice and your business systems.
How it works
Use your existing WhatsApp Business number. Clarivo listens to every incoming voice note and processes it in real time — no extra app, no separate inbox.
Configure how Clarivo handles common voice-note intents: bookings, orders, leads, support, complaints. Decide what's auto-confirmed and what's escalated.
Push structured outputs (leads, orders, appointments) to HubSpot, Salesforce, Shopify, your booking system, Google Sheets, or any tool via webhook.
Clarivo handles voice notes 24/7 in any language. You see a clean dashboard of voice-driven leads, orders, and appointments — plus what would have been lost without it.
Built for
Multilingual voice notes (mixed Arabic/French, Spanish/English, Portuguese/Spanish) confuse text bots and slow down staff.
After-hours voice notes pile up overnight and customers get cold replies hours later — losing the deal.
Generic transcription tools give text but no intent, no structured data, and no business context.
AI for your existing WhatsApp Business number
Stop losing customers who explain everything in voice notes.
Clarivo doesn't just transcribe — it understands WhatsApp voice messages in any language or accent and turns them into structured leads, orders, appointments, and support tickets. Built for businesses where customers prefer voice.
Transcription converts audio to text. That's not enough. Your team still has to read the text, figure out what the customer wants, look up details, type a reply, and update your CRM. Clarivo does it all in one step: it listens, understands intent, extracts structured data (dates, items, addresses, contact info), pulls business context from your systems, and either replies directly or hands off to your team with everything pre-filled.
In Morocco, Saudi Arabia, the UAE, Egypt, Mexico, Brazil, Spain, France, Nigeria, India and beyond, voice notes are the default. Customers describe what they want in their language, dialect, slang. Clarivo handles all of it natively — Modern Standard Arabic, Darija, Khaliji, Brazilian and European Portuguese, Mexican and Castilian Spanish, French with regional accents, English with non-native pronunciations, and mixed-language messages where customers switch mid-sentence.
Why teams pick Clarivo
Voice transcription tools give you text — your team still has to interpret, route, and act. Human-only support is slow, expensive, and burns out fast on long voice notes. Clarivo combines voice understanding, business context, and action in one system: every voice note becomes a structured outcome (booking, order, lead, ticket) in under 5 seconds, in any language. It's the difference between hearing the words and actually serving the customer.
Questions before choosing Clarivo
Stop losing customers who explain everything in voice notes.
Is this the same as voice transcription?
No. Transcription tools only convert audio to text. Clarivo understands the spoken intent, extracts structured data (dates, items, addresses), pulls business context from your systems, and acts on it — replying, booking, ordering, or escalating with full context. Transcription is a tiny part of what Clarivo does.
Which languages and dialects are supported?
Clarivo supports Arabic (MSA, Darija, Khaliji, Egyptian, Levantine), Spanish (Mexican, Castilian, LATAM variants), Portuguese (Brazilian, European), French (with regional accents), English (with non-native pronunciations), Hindi, and many more. Mixed-language messages — where the customer switches languages mid-sentence — are handled natively.
Which markets care most about voice notes?
Voice notes are dominant in WhatsApp-first markets: MENA (Morocco, Saudi Arabia, UAE, Egypt), LATAM (Mexico, Brazil, Argentina, Colombia), Sub-Saharan Africa, India, Southeast Asia, and Southern Europe. In these markets 30–60% of customer messages are voice — text-only AI agents simply lose half their pipeline.
What if the voice note is unclear or noisy?
Clarivo handles background noise, partial messages, and unclear speech with high accuracy. When confidence is low, it asks a targeted clarifying question ("Could you confirm the address?") instead of guessing — and escalates to your team if the customer still can't be understood, with full context and the playback link.
Can it reply with voice notes instead of text?
Yes. Clarivo can reply with natural-sounding voice in the customer's language and dialect, matching your brand tone. Voice replies have higher engagement than text in voice-heavy markets — customers feel heard and respond faster.
How does it integrate with my CRM and business systems?
Clarivo pushes structured outputs (leads, orders, appointments, support tickets) to HubSpot, Salesforce, Pipedrive, Shopify, WooCommerce, Calendly, your booking system, helpdesks like Zendesk and Freshdesk, Google Sheets, Notion, or any tool via webhook. Two-way sync keeps everything aligned.
Is this compliant with WhatsApp Business policies?
Yes. Clarivo runs on the official WhatsApp Business API and complies with all platform policies, including opt-in, message templates, and 24-hour conversation windows. Voice handling is privacy-first: audio is processed for the conversation and not used to train external models.
What details can Clarivo collect from the conversation?
Clarivo can collect Spoken intent (book, buy, ask, complain), Service, product, or topic mentioned, Date, time, address, and contact details, Urgency, sentiment, and language detected and keep the request organized so your team can reply with context.
What happens when a message needs a person?
Clarivo hands the conversation to your team instead of guessing, especially when the message is unclear, sensitive, urgent, or needs a human decision.
More ways to use Clarivo