How does Clarivo work for agencies managing multiple clients?
Clarivo gives agencies a single platform with isolated workspaces per client. Each client gets their own knowledge base (services, prices, languages, escalation rules), connected to their own WhatsApp Business number. The agency dashboard sits on top with cross-client visibility, white-label branding, and consolidated billing. Most agencies onboard a new client in 7–14 days and manage 20+ accounts with the same team.
Which agencies get the most value?
Marketing agencies (lead-gen, paid ads), e-commerce agencies (Shopify, Meta Ads + WhatsApp), local-services agencies (clinics, real estate, home services), and WhatsApp operations agencies are the strongest fits. Any agency that already runs client lead channels (ads, websites, CRMs) and feels the pain of WhatsApp lead loss will see immediate value.
Is it white-label?
Yes. Every aspect of the customer-facing experience is white-label: the WhatsApp agent uses the client's brand voice, the dashboard can use your agency's branding and domain, reports are pulled in your agency's name, and clients don't see Clarivo's name unless you choose to disclose. Most agencies productize Clarivo as their own "WhatsApp AI Concierge" service.
How do agencies price Clarivo to clients?
Most agencies use a three-part pricing model: one-time setup fee ($1–5k per client depending on complexity), monthly platform fee ($300–2k depending on volume), and ongoing optimization hours billed at agency rates. Margins are 60–80% versus the 10–20% typical of human inbox management.
Can agencies onboard non-English clients?
Yes. Clarivo handles Arabic, Spanish, Portuguese, French, English, Hindi and many more — including dialects, regional accents, and mixed-language messages. Agencies serving WhatsApp-first markets (LATAM, MENA, Africa, India) get especially strong value from voice handling and language coverage.
What integrations are supported per client?
Each client workspace can integrate with HubSpot, Salesforce, Pipedrive, Shopify, WooCommerce, Calendly, Google Sheets, Notion, Airtable, helpdesks (Zendesk, Freshdesk), or any tool via webhook. Integrations are isolated per client so no data crosses accounts.
Is there a partner program for agencies?
Yes. Clarivo has a structured partner program with revenue share, co-marketing, dedicated agency success managers, and early access to new features. Top-tier agencies also get priority technical support and direct input into the product roadmap.
What details can Clarivo collect from the conversation?
Clarivo can collect Client business and account, Lead, order, appointment, or support ticket type, Service or product of interest, Urgency and language detected and keep the request organized so your team can reply with context.
What happens when a message needs a person?
Clarivo hands the conversation to your team instead of guessing, especially when the message is unclear, sensitive, urgent, or needs a human decision.